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Order Processing Time
All orders (that are in stock) are processed within 24 working hours. As a standard, orders are delivered within 5-7 business days. Bulk orders have a pre-defined delivery time, specified at the time of placing the order. Orders are not shipped on holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Shipping charges for your orders will be calculated and displayed at checkout. You can track the shipment of your order on the website once it’s shipped. A direct link to the courier company’s website will be sent to you via mail for real-time tracking. For the efficient delivery of your products, we have a tie-up with multiple courier companies.
We make the best efforts to process your order flawlessly, but if the article is tampered with at the time of delivery, please do not accept it and inform us about it within 5 days via email or by calling us.
There is a rare possibility that the product may not reach you in time. Unfortunately, if that happens, it could be due to one of the following reasons:
We do not ship to international destinations as of now, but one may place an order from anywhere in the world, to be delivered in India.
Standard Delivery:
Estimated delivery time: 5-7 business days.
Express Delivery:
Estimated delivery time: 2-3 days (ONLY FOR PREPAID ORDERS).
You will receive a Shipment Confirmation Email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
What is the difference between shipping and delivery?
Shipping refers to the packing and dispatching of your order. While placing an order, you may find a shipping timeline on the products displayed on the website (e.g., dispatched within 5 days). All orders which are in stock are dispatched within 24 working hours of the order placed (except weekends and national holidays). This refers to the number of working days it will take to dispatch the product from our end. The delivery may take another 5-7 days depending on the address specified for the order. In case of remote areas, the orders are delivered within 7-8 business days. Bulk orders have a predefined delivery time which would be mentioned during order placement.
Do I have to pay any shipping and delivery charges?
Shipping and delivery charges are particular to a product and have been mentioned on each product page. The charges will vary depending on your delivery method of the product. During any promotional event or offer, the shipping and delivery are provided at discounted rates for many products at Bombay Publications' website.
What is the expected delivery time for my order?
All orders which are in stock are dispatched within 24 working hours of the order placed (except weekends and national holidays).
Which courier company will deliver my order? Is it possible to choose my preferred delivery partner?
For a smooth delivery of your orders, we have tied up with a number of trustworthy delivery partners. Once your order is dispatched, you will be informed about the shipping details via E-mail/SMS. Unfortunately, we do not offer the option to choose your preferred delivery partner. However, we will inform you when such services are rolled out in the future.
What should I do if I find my package opened or tampered with upon delivery?
We believe in making your shopping experience perfect. However, if you receive an open or a tampered package, please do not accept it. Report this concern by calling us on 0181-5002021 within 5 days of delivery of the package. We will look into it immediately and get back to you.
How can I find out if Bombay Publications delivers to my location?
You can find out if www.bombaypublications.com delivers to your location while checking out your cart and filling in the shipping address. Based on your pin code, we will let you know if we deliver to your location. We keep on updating the list of serviceable pin codes.
The status on the tracking website shows delivery was attempted but I was not there. Is it possible to get the delivery now?
The courier companies usually make more than one attempt to deliver your order. In case you do not receive your order, please get in touch with us.
What if the order is not delivered within the estimated delivery time?
In case the order is not delivered within the estimated delivery time, the following could be the reasons: